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Your Most Frequently Asked Questions

What should I bring to my first visit, and how does the registration and paperwork process work?

For your first visit, please bring your health insurance card, a list of the medications you are taking, and a list of your allergies.

With which insurance companies do you have a contractual relationship?

We are actively working to establish contractual relationships with health insurance companies.

What are the options for making an appointment, and what are the office hours?

You can make an appointment using the online form, by phone at 773 928 795 or 777 679 803, or by email at objednat@dentams.cz.

Office hours:
Mon–Thu: 7:00 a.m.–3:30 p.m.
Fri: 7:00 a.m.–2:00 p.m.

During what hours do you accept emergency/pain patients?

We accept acute (painful) patients every weekday from 7:00 a.m. to 7:30 a.m. and by prior telephone appointment.

How do you proceed when a patient suffers from anxiety or a fear of the dentist?

We proceed with sensitivity and respect: first, we listen to their concerns and explain everything clearly. We agree on a “stop” signal, take frequent breaks, and proceed in small steps.

What services do you offer?

Primary dental care and prevention, comprehensive diagnostics and imaging methods (intraoral RVG, OPG, CBCT), restorative dentistry (fillings), microscopic endodontics (root canal treatment under a microscope), dentoalveolar surgery (implants, augmentation—bone grafting, complex extractions), prosthetic restorations (crowns, bridges, etc.), cosmetic dentistry and teeth whitening, pediatric dentistry.

Do you also offer X-rays and CT scans?

Yes. We have three intraoral RVG machines and a 3D CBCT scanner, including a panoramic OPG, right here in our office. This allows us to perform diagnostics and treatment planning immediately on-site.

Do you send out invitations to prevention events, or do you send reminders via text message or email?

We prefer that patients keep track of their own preventive checkup appointments; if they do not remind us themselves, we will send them a reminder via text message or email, depending on the patient's preference.

What are the options for public transportation, parking, and wheelchair access?

The health center is located approximately 100 meters from the bus station; parking is available right next to the building, and there is an elevator inside.

Is it possible to purchase a gift certificate for dental hygiene?

You can conveniently order vouchers online by emailing objednat@dentams.cz or in person from a dental hygienist or dentist.

What if I need to cancel an appointment and can't do it over the phone?

If we are currently attending to another patient and cannot be reached by phone, please contact us by email at objednat@dentams.cz or directly through the online form on our website.

Treat your teeth to care that respects your needs and wishes:

Schedule a consultation. Together, we'll discuss your concerns and recommend a treatment plan that truly suits your needs.